Mercedes-Benz Country Hills | Customer reviews

Your opinions on

gurbinder kaur

Beyond grateful and so happy to become a Mercedes-Benz client! ✨ A special thank you to Francisco Cruz, Gursimran Singh and Ruhi Wadan for making my car-buying experience so smooth and enjoyable. His expertise, professionalism, and genuine guidance made my decision so much easier. Absolutely thrilled with my new car and grateful for such a wonderful experience! 🚘✨

Cristian Valencia

The best experience that you can have is to come here and buy a car. I am very happy with the attention I received here, all the staff were super friendly and always trying to help me with everything. Buying my first car was not easy but they made it look easy and with an unforgettable experience. By the way, I highly recommend Francisco Cruz. He's Mexican, so if you speak Spanish it would be better for you, but even if you don't, he's an expert at what he does and will support you with whatever you need.

Al Boustany

I recently purchased a 2021 Mercedes-Benz GLE 350 from Mercedez-Benz Country Hills, and the experience was outstanding from start to finish. Francisco was professional, knowledgeable, patient and genuinely focused on helping me find the right vehicle without any pressure. He took the time to answer all my questions, explained the vehicle features and warranty options clearly, and ensured the entire process was smooth and transparent. His attention to detail, responsiveness, and commitment to customer satisfaction made the purchase experience enjoyable and stress-free. I am very happy with my GLE 350 and would highly recommend Francisco and the team at Mercedez-Benz Country Hills to anyone looking for a premium vehicle and exceptional customer experience. Thank you, Francisco, for making this such a positive experience! Highly recommended.

Amy He

The team at Mercedes-Benz Country Hills has set a high level for the car-buying experience. My recent purchase of the GLC 300 was wonderful from start to finish. Kent Chow is phenomenal and the epitome of a true professional. He possesses the rare skill of being deeply knowledgeable while genuinely listening. He expertly managed every detail, ensuring the vehicle was the best fit for me. Kent's attentiveness and dedication to client satisfaction is deeply appreciated. This level of care extended to the support team. Gursiman and Ted provided efficient and patient financial support. And Lyn made sure I was comfortable with my new car's technology through a wonderfully detailed orientation. The entire team delivered a stress free experience that left me driving away with the best fit for me, and feeling valued and confident in my new Mercedes! (I think she also approves it!✌️)

Sherif Hamza

I had a really great experience at Mercedes-Benz Country Hills. From start to finish, the whole process felt smooth and straightforward. I was trading in my Lexus, and Moe, Gaurav and Ryan helped put together a very solid deal. Gaurav was especially helpful, he took the time to walk me through my options and made sure I felt confident in my choice. Marie in financing made the leasing process simple and stress-free, which is usually the part I look forward to the least. Anna also did an excellent job with delivery, taking her time to explain all the features of the car. I’ve purchased vehicles from a few dealerships in Calgary, and this was definitely my best experience so far. Appreciate the whole team, thank you!

- Darryl

Treated Like Gold

My wife and I were travelling in our Triple E LTV Mercedes Sprinter. We started our journey from Courtenay BC-Winkler MB and back through Saskatchewan. We had an issue with the DEF system on the diesel engine, called from just 2 hours short of Edmonton on highway 16. I made one phone call, spoke with Graham Longhrin, immediately came back after a double check, "that is all under recall, I have all the parts, can you get it here for tomorrow?"

I diverted from Edmonton-Jasper and on to Highway 5, to an extra 2 hr drive to get to Calgary. This team understands priorities and we were treated like Gold start to finish. From Graham and his service team, to the Brice and his technicians and Paul Parsons our shuttle driver, you all have been impressive.

Can't say enough about this TEAM. I've never been treated like this before.
As a side note, all we heard from other Leisure Travel Van owners in Winkler, MB was that if they ever had any mechanical issues they would go out of their way to take it to Country Hills Mercedes.
5 STAR!!!!

- Shazan

Outstanding!

Our experience at Mercedes-Benz was outstanding from start to finish.

A huge thank you to Andy, our sales representative, who was honest, transparent, friendly, and never made us feel pressured. He took the time to answer every question and made the entire process smooth and enjoyable.

Gur, our Finance Manager, was absolutely phenomenal. He guided us through every step of the financing process, explained everything clearly, and made sure we fully understood our options. He made our experience feel straightforward and gave us confidence throughout the entire process.

Finally, thank you to Ruhi, who walked us through all of the features of our new vehicle on delivery day. She was patient, professional, knowledgeable, and incredibly kind, making sure we were comfortable with every feature before we left.

After our experience, it’s clear that customer service is a priority at Mercedes-Benz. The professionalism, honesty, and care shown by Andy, Gur, and Ruhi made all the difference. We couldn’t be happier with our new C300 and highly recommend this dealership to anyone looking for a vehicle. Thank you all for making this such a memorable experience!

- Robert

The Absolute Best Experience

I had the absolute best experience buying my first Mercedes at the Country Hills dealership. I was greeted by Jeremy and Bryon on the sales team, who helped me get into the perfect GLE 450. They worked with me on the price and got me exactly what I wanted. Candice in the Finance department was lovely to deal with; she was incredibly helpful and got everything sorted out for me on a very quick timeline. Chady, the GM, also made a presence during my sale and helped make us feel truly valued as customers. I really feel like the team at Country Hills Mercedes treated my wife and me like family. I will definitely continue to use them for all my future car needs!

- Emily

Top-Tier Service

Recently purchased a 450 GLE coupe from Mercedes at Country Hills. Andy, Anna and their team were amazing to deal with, the costumer service was top tier. We will definitely be repeat costumers! Thanks guys!

- Catherine

Exceptional

Our experience with MB Country Hills Calgary is by far the best we had in all the car dealerships we have encountered. An MB is a level up for us and a different experience. The staff we met strived hard that what Mercedes Benz stand for reflects in how they deal with the customer. Exceptional. Thank you for taking care of us Latif, Mia and Candice! Keep up the great work and All the best!

Great service means happy customersat Mercedes-Benz Country Hills.